Free of Charge Changes are acceptable until 24 hours before the departure date Please inform us about cancellations and changes by e-mail :
In case that you are not on time at your boarding point , you will not receive a refund as we will have declined other bookings in order to keep a seat for you
In case of bad weather conditions the excursion will be canceled and a full refund will be given to the customers or a credit for another day (for an excursion of the same price)
CRETETOURS may amend or cancel the excursion in whole or in part if minimum number of Travelers specified in the itinerary is not met , or due to mechanical breakdowns. In this case a full refund will be given to the customers or a credit for another day (for an excursion of the same price)
Referring to the orders of the Ministry of Merchant Marine, the Port authorities or due to force majeure, that may affect passengers' safety , CRETETOURS assume no responsibility for any delay in sailing, or modification of the scheduled route, due to the bad weather conditions.
During public holidays, access to museums, archaeological and religious sites may be limited
Payment will be online by credit card . CRETETOURS will never collect and process your credit card details
Customers will be provided by insurance coverage inside the bus , during the moment they board on the bus in the morning , until the end of the of the excursion
Referring to the compliance of our National Legislation with the relevant European Directive the following details are required for issuing ferry tickets :
Please provide your phone number in order to be informed in case of cancellations or changes. As well inform us about people with special needs .
+30 286 022 5525
+30 286 022 5525
Copyright ©2022 cretetours.gr All Rights Reserved. Developed by intelweb